Global Network of Field Service Engineers
We employ, and offer, a worldwide team of highly skilled field service technicians and engineers ready to travel to your facility to meet your equipment needs.
Our Field Service Engineers are backed by our in-house support and the entire engineering team. They work together, combining various areas of expertise to ensure we can overcome whatever issue you may be experiencing.
We offer the following services:
- Mechanical and Electrical Installation
- Installation Supervision and commissioning
- Repair and Maintenance
- Start-up Assistance
- Troubleshooting
- Systems Integration
- Customer Support
- Engineering Studies
- Production Support
- Equipment Relocation
- Maintenance Audits
- Machine and/or Line Audits
- Machine and/or Line Optimisation
- Maintenance Personnel Training
- Production Personnel Training
- Reach Out Programmes
- Preferred Maintenance Programme (PMP)
Our Installation Groups offer the highest quality service and are well equipped with all the tools required to complete a quality installation. Our group consists of dependable and dedicated personnel with years of hands-on experience that you can trust to complete your installation in a timely and efficient manner. An important aspect of our service/installation group is that many of our technicians have the unique expertise that combines both mechanical and PLC programming capabilities.
Our extensive network positions BW Integrated Systems as industry leaders in service support and allows us to complete integration projects in a timely manner.